AVAILABILITY, SHIPMENT AND DELIVERY
- Please note that delivery is currently only available in your guest room, or pick up at the hotel.
- As soon as the Client’s order is processed the Seller informs the Client if any of the ordered products turn out to be unavailable. In such a case, the order will not be accepted with respect to those products being unavailable.
- In case, notwithstanding the Client has receipt of the Order Acceptance, one or more products included in an accepted order turned out to be unavailable, the Seller will inform the Client accordingly and will propose, alternatively, to modify or cancel the accepted order. In case of cancellation of the accepted order, the Seller will fully refund the Client within 14 days as of the date of cancellation of the order. In case of modification of the accepted order, the Seller will review the price of the original purchase order and will communicate the same to the Client by e-mail, detailing the new order contents and the term by which the Client shall confirm the so amended order. In any case, if the Client does not provide confirmation that he/she agree on such amended order, the whole order will be deemed cancelled and void.
- The Seller disclaims any liability for any delay being the consequence of force majeure or any other cause for which the Seller cannot be hold responsible.
For any enquiries, please use the contact details below
Phone: +39 041 794611